Tire Protection Plan
The road can be hard on your tires. Protect your tire investment, no matter where you are in the U.S. with Via Tire’s Road Hazard Tire Protection Plan. When you purchase our protection plan, you’re covered nationally for three (3) years, down to 2/32” of tread (the minimum tread for safe operation per the U.S. Department of Transportation). Please note: the warranty is an additional purchase and does not come with tires purchased automatically. Please refer to the “Via Tire Road Hazard Tire Protection Plan” for all details.
This road hazard plan is offered directly by Via Tire. This protection plan applies only to the original purchaser, for the original tires and vehicle listed on the purchase receipt. This limited road hazard protection only applies to passenger and light truck tires, which, during its tread life or within the covered period of time, becomes unserviceable because of a road hazard. The road hazard protection is optional protection that must be purchased, and must appear on your receipt, which is required for tire replacement.
Included with your Road Hazard Tire Protection Plan:
No charge for fixing repairable tires.
First 1/3 of tread life:
- FREE tire repair, if repairable; or
- FREE replacement tire of similar or same value if not repairable. You pay for mount / balance, and applicable taxes and fees. You must purchase a new road hazard warranty for the new tire.
After first 1/3 of tread life:
- FREE tire repair, if repairable.
- If not repairable, pro-rated credit toward replacement tire, based on the remaining useful tread down to 2/32.” You pay for mount / balance, and applicable taxes and fees. You must purchase a new road hazard warranty for the new tire.
Free tire rotation for life of the tire.
Free re-balance for life of tire.
Fine Print
Please have your original invoice available.
- If you are 25 miles or less from the store where you purchased tires, please come to our shop during business hours – 685 S. Stemmons Freeway, Lewisville, Texas 75067.
- If you are more than 25 miles from our shop, please call (682) VIA-TIRE ((682) 842-8473). Prior authorization must be obtained to replace a tire damaged by a road hazard. The damaged tire must be made available for inspection by Via Tire. All claims and any required documentation must be submitted to Via Tire within 30 days of the date of failure and/or service. This protection plan is not a warranty provided by the tire manufacturer. All claims are subject to inspection and approval by Via Tire.
- Exclusions apply, including, but not limited to damage caused by misuse and neglect, accident or mechanical failure, and overloading, or commercial use.
YOU MUST PRESENT THE ORIGINAL INVOICE SHOWING THE PURCHASE OF THE TIRE(S) AND THE TIRE PROTECTION PLAN. CLAIMS CANNOT BE PROCESSED WITHOUT THE ORIGINAL PURCHASE RECEIPT AND ROAD HAZARD WARRANTY DOCUMENTATION.
The tire protection plan is valid for a period of three (3) years, or until any portion of the tire is worn to 2/32” or less, whichever occurs first. If you are within 25 miles of our shop located at 685 S. Stemmons Freeway, Lewisville, Texas 75067, please come to our shop for service. If you are greater than 25 miles from our shop, please call 682 VIA-TIRE (682.842.8473) for service.
Tire Replacement: If a tire becomes unserviceable because of a road hazard during the useable tread life of the tire, it will be replaced with a new tire. If available, an exact make/model replacement tire will be installed. If not available, a comparable quality tire will be installed. Mount and balance, and taxes and fees are the responsibility of consumer.
- If a tire fails due to a covered road hazard within the first 33% of its usable tread life, and cannot be safely repaired according to the manufacturer’s guidelines, it will be replaced at no cost for the tire itself. The customer is responsible for mounting, balancing, taxes, fees, and the purchase of a new protection plan for the replacement tire.
- After the first 33% of useable tread wear, you will be charged for the consumed useable tread wear on the original tire, times the original selling price of the tire.
- You will be responsible for any taxes, mounting, balancing, and any other miscellaneous fees. When the tread is worn down to 2/32” the tire is considered worn out and is not eligible.
• You must purchase a new road hazard warranty for the new tire.
If your tire is damaged due to a road hazard and can be safely repaired, the tire will be repaired per manufacturer’s guidelines. The road hazard warranty will remain in effect after a tire is repaired.
Balancing, Tire Rotation, and Flat Repair for useful life (2/32”) of tire.
Not valid for vehicles used for commercial purposes (including, but not limited to, ride-share vehicles, delivery services, and fleet vehicles), trailers, or wheels 24” or larger. Coverage excludes damage from off-road use, collision, fire, vandalism, theft, snow chains, manufacturer’s defects, abuse and neglect (i.e., improper application, improper inflation, overloading, brake lock up, wheel spinning, torque snags, etc.), cosmetic damage, sidewall abrasions or other appearance items that do not affect the safety or performance of the tire. Also excluded are damages or irregular wear caused by misalignment, mechanical failures, or interference with vehicle components, tires that have been repaired in a manner other than per manufacturer’s guidelines. This warranty covers only the tires registered to the customer and listed by DOT number during the initial registration.
CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXCLUDED.